Yesterday I spoke to the PM program on Radio National for a follow up on Google’s WiFi privacy debacle, and have spoken to a few other media outlets as well. No doubt there’s a lot of interest in the story because of Google’s household name and seemingly unstoppable rise towards digital dominance. The “don’t be evil” motto is nice and simple, but it also means a good story is in the offing every time Google does stray to the dark side. Has the company done some evil here?
The answer to this question is a little nuanced. On the one hand, I don’t believe Google have deliberately done something sinister and the issue has been widely mischaracterised in the media. On the other hand, Google clearly screwed up and have to face the consequences, even the legal ones.